Cookie Policy

BACKGROUND
www.tenerifetoptours.com uses cookies. The cookies on this website are used to personalise content and ads, to provide social media features and to analyse traffic. We also share information about your use of the website with our social media, advertising and web analytics partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services.

WHAT ARE COOKIES?
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their device and, depending on the information they contain and the way the device is used, they can be used to recognise the user. Cookies are associated only with an anonymous user and their computer or device and do not provide references that would reveal the user’s personal data. 


COOKIES AFFECTED BY THE REGULATIONS AND EXEMPT COOKIES
According to the EU directive, the cookies that require the user’s informed consent are analytics cookies and advertising and affiliate cookies; technical cookies and those necessary for the operation of the website or for the provision of services expressly requested by the user are exempt.

TYPES OF COOKIES
a) Depending on the entity that manages them, there are first-party cookies (those sent to the user’s device from a computer or domain managed by the publisher itself and from which the service requested by the user is provided) and third-party cookies (those sent to the user’s device from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies).

b) Depending on how long they remain active, there are session cookies (designed to collect and store data while the user is accessing a web page) and persistent cookies (where the data remain stored on the device and can be accessed and processed for a period defined by the party responsible for the cookie, which may range from a few minutes to several years).

c) Depending on the purpose for which the information collected is processed, they may be:
– Technical cookies (necessary for the use of the website and the provision of the contracted service), 
– Preference or personalisation cookies (which allow the user to access the service with predefined characteristics, such as language, browser type, regional settings, etc.)  
– Analytics or measurement cookies (which collect information on how the website is used),
– Behavioural advertising cookies (which collect information on users’ personal preferences and choices).


TYPES OF COOKIES USED BY THIS WEBSITE
The cookies used on www.tenerifetoptours.com are first-party and third-party cookies. They allow us to store and access information relating to the language, the type of browser used and other general characteristics predefined by the user, as well as to track and analyse the user’s activity in order to improve our services and provide them in a more efficient and personalised way. In all cases, the cookies used are temporary and their sole purpose is to make browsing more efficient. Under no circumstances do these cookies provide personal data by themselves, nor are they used to collect such data. 

The use of cookies offers advantages, such as:  
it makes it easier for the user to browse and access the different services offered by this website; 
it saves the user from having to configure the predefined general characteristics each time they access the website; and 
it helps to improve the operation of this website and the services provided through it, following the corresponding analysis of the information obtained through the installed cookies.

Social media cookies may be installed in various sections of our website, specifically the following:
X cookie, in accordance with its cookie policy.
Facebook cookie, in accordance with its cookie policy.
LinkedIn cookie, in accordance with its page on the use of cookies.
Google+ and Google Maps cookie, in accordance with their page on the types of cookies they use.

The first-party and third-party cookies are detailed below. The following is specified for each cookie: Name, Category, Type, Owner/Provider, Duration, Description/Purpose:

Wp-Wpml_current_language: Technical, First-party, Own, 1 day, To store the language settings.

_wp_travel_engine_session: Technical, Third-party, WP Travel, 30 minutes, To store a unique session ID.
 

WITHDRAWAL OF CONSENT

You can access your browser settings at any time to accept or reject all cookies, or to select which cookies you allow to be installed and which you do not, by following one of the procedures below, depending on the browser you use:

Google Chrome (in the Tools menu): 
Settings > Show advanced settings > Privacy (Content settings) > Cookies: 
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Microsoft Internet Explorer (in the Tools menu):
Internet Options > Privacy > Advanced:
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:
Options > Privacy > Cookies:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari, iPad and iPhone:
Preferences > Privacy
https://support.apple.com/es-lamr/105082

Opera:
Settings > Options > Advanced > Cookies
http://help.opera.com/Windows/12.00/es-ES/cookies.html

These browsers are subject to updates and changes, so we cannot guarantee that these instructions will match your browser version exactly. You may also be using another browser not covered by these links, such as Konqueror, Arora, Flock, etc. To avoid such discrepancies, you can go directly to your browser’s options, usually in the “Options” menu under the “Privacy” section. (Please consult your browser’s help for more information.)

DISABLING/ENABLING AND DELETING COOKIES
Cookies can be restricted or blocked through the browser settings.

If you do not want websites to place any cookies on your device, you can adjust your browser settings so that you are notified before any cookie is placed. You can also adjust the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any cookies that are already on your device. Please note that you will have to adjust the settings separately for each browser and device you use. 

Please bear in mind that if you do not wish to receive cookies, we can no longer guarantee that our website will work properly. Some of the site’s functions may be lost and you may no longer be able to view certain websites. Furthermore, rejecting cookies does not mean that you will no longer see advertisements. The advertisements will simply not be tailored to your interests and will be repeated more often.

Each browser has a different method for adjusting the settings. If necessary, consult your browser’s help function to set the correct configuration.

To disable cookies on your mobile phone, consult the device manual for more information.

You can find more information about cookies on the Internet at http://www.aboutcookies.org/.

Given the way the Internet and websites work, we do not always have information about the cookies placed by third parties through our website. This applies especially to cases where our website contains what are known as embedded elements: texts, documents, images or short films that are stored elsewhere but are displayed on or through our website.

Therefore, should you come across cookies of this type on this website that are not included in the list above, please let us know. Alternatively, contact the third party directly to ask for information about the cookies it places, the purpose and duration of the cookie, and how it has ensured your privacy.